Shipping policy
| Location | Free Standard Shipping | Standard | Express |
| Calgary | $89 | $12 | $20 |
| Canada | $129 | $12 | $20 |
| US | $199 | $20 | $30 |
Calgary Local Delivery
Orders placed before 5 p.m can be delivered on the SAME DAY.
Orders placed after 5 p.m will be delivered the NEXT DAY.
Boutique pet does NOT accept exchange or return.
Return/Exchange Policy
Accessories etc.
If there is a manufacturer defect, you have 10 days from the date of receiving for an exchange.
Food
All food products that are free from manufacturing defects, damaged packaging, and expired are ALL final sales.
Not as a reason for refund:
- Cats and dogs don't like it
- After receiving the goods, it is not ideal
- Choose the wrong style
Important!! Foods are NOT refundable or exchangeable after opening.
You are responsible for returning the product to us at your own cost and risk. Ship the product to the address we provide. We are not responsible for products that are damaged or lost during the return process. Therefore, we recommend an insured and trackable mail service. If the product is not received or proof of return is not received, we will not be able to issue a refund.
If you have other questions, please contact us.
You are responsible for returning the product to us at your own cost and risk. Ship the product to the address we provide. We are not responsible for products that are damaged or lost during the return process. Therefore, we recommend an insured and trackable mail service. If the product is not received or proof of return is not received, we will not be able to issue a refund.
If you have other questions, please contact us.